The 2020 Chinese New Year is particularly special because it marks the start of a new cycle with the Year of the Rat. In that spirit, the Maison Hennessy for...
A vibrant artwork and original gift editions celebrate the poetry, optimism, and vitality of the Chinese New Year The Maison Hennessy ushers in the festive season around Chinese New Year...
Hennessy heralds a brand-new cycle in the Chinese calendar through a monumental composition by Yan Pei-Ming, one of the world's most celebrated and sought-after contemporary artists. Yan Pei-Ming has won...
For Lunar New Year 2021, Hennessy has teamed with Chinese world-renowned artist Liu Wei to create a limited edition of Hennessy X.O. The colorful palette chosen by Liu Wei is...
The Hennessy x LeBron James Limited Edition Cognac offers a bold and smooth flavor profile, reminiscent of the legendary basketball player's dynamic style. Crafted with the same meticulous attention to...
The original X.O Cognac is both elegant and complex, aged and blended to be bold, rich, and persistent. Hennessey X.O is full of endless layers of flavors such as sweet...
Hennessy X.O Cognac is intense, rich, and full-bodied. It is a blend of more than one hundred individual eaux-de-vie, or aged cognacs, some of which were aged up to 30...
Hennessy X.O is collaborating with renowned British fashion artist Kim Jones to merge fashion, culture and arts, to express X.O’s greatness & to deliver a disruptive limited edition bottle. Hennessy...
Celebrate the time-honored tradition of Lunar New Year through a new 12-year cycle in the Chinese calendar signified by the year of the rat. Hennessy is proud to celebrate Lunar...
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Terms & Conditions
14-Day Return Policy
Thank you for shopping with us. We want you to feel confident and comfortable with your purchases. If you're not entirely satisfied with your order, we're here to help.
Return Eligibility
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, first you must state the item(s) were "Purchased in error" in addition your item(s) must be unused and in the same condition that they were received. The item(s) must be in the original packaging.
Full Order Return Requirement
For orders consisting of multiple items, a refund will only be granted when the complete order is returned. For instance, should you purchase ten units of a product and subsequently return only seven, a refund will not be issued. Likewise, in cases where multiple types of items are ordered—such as three units of Item A, two of Item B, and five of Item D—a refund will only be processed if every item from the order is returned in its entirety.
Return Process
To initiate a return, please contact our customer service team within the 15-day period and provide the following information:
Order number
Reason for return (must state "Purchased in error")
Upon receiving your return request, we will provide instructions on how and where to send your package. Please note:
Customers are responsible for return shipping costs.
Items sent back to us without first requesting a return will not be accepted.
Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you refuse the package and it is returned to us by the shipping provider, you will be responsible for the original shipping costs to you and the return shipping costs back to us.
Additionally, all returns are subject to a 10% restocking fee, which will be deducted from your refund. The original shipping costs to you are also non-refundable and will be deducted from your refund.
Contact Us
If you have any questions about our return policy, please contact us. We're here to assist you and ensure your shopping experience is as smooth as possible.
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